1.Who is responsible for data processing?
Dingja Landhandel is responsible for processing the personal information collected by the company on its own website and booking system. This applies to information about our customers who have a customer relationship, or a potential customer relationship, and who use our services.
If you have any questions about how we process your personal information, you are welcome to contact us. See contact information at the bottom of the privacy statement.
2.Where do we store personal data:
The personal data of our customers and partners can be stored:
In our cloud service Google cloud
In our booking system Booking.com
In lockable room
In password protected folder on PC
In our iZettle-system
In systems with our partners and accountant TC Revisjon AS
In addition, names and contact information are stored on our mobile phones, Facebook/ Messenger and Sparebanken Sogn og Fjordane, if you contact us, or pay through these channels.
3. Correctly secure, archive and delete of information
3.1 Securing Your Personal Information
We want to ensure that the processing of your personal data is in line with legitimate treatment at all times. In addition, we have agreements with co-operation partners and suppliers to ensure that your personal data is processed in a safe and sound manner (cf. data processing agreement).
3.2 Storing personal data
Dingja Landhandel stores personal data about its customers, partners and others who have been in contact with us, in their own register in a folder on password-protected PC. Otherwise, the information will be stored in our cloud, which is secured by Google. For customers, we will store the information as long as there is a customer relationship, and as long as it’s necessary by the Book-keeping Act.
3.3 Deletion and storage
In Section 1 of the Personal Data Act, cf. Article 17 of the GDPR, we will not store your personal data any longer than necessary to carry out the purpose of the processing. In accordance with Section 13, 2. of the Book-keeping Act, certain information, such as contracts and invoices, names, address, and customer number, shall be stored for 5 years after the customer relationship has ended.
After the retention period of 5 years, we will have deleted and/ or anonymized all personal data that can identify you as a customer. If we process personal data based on your consent, we will delete it when consent is withdrawn.
4. Overview of personal data processed
Above we have stated what kind of information we process for different purposes and on different grounds. Here we give an overview of information we can process about you (can apply to anyone who is a customer or partner to Dingja Landhandel):
Billing information and business address
Account number (in rare cases)
Social security number (in rare cases, or when hiring)
5.Why is your data stored?
Your personal data is stored for the purpose of allowing us in Dingja Landhandel to register an apartment / boat, or a venue booking, for you as a customer, and deliver our services to you. Or in the context that we should be able to maintain contact with you as a customer/ partner.
6. Data Processors
6.1. Communication and processing of your queries
When you contact us by phone or SMS, your name and phone number will be registered in our register and with our mobile operator. When you contact us by mail, your e-mail will be registered. If you contact us by chat features like Facebook Messenger, your name will be registered with us. And if you use our contact form or booking on our website, all information given will be registered. All records are also stored in a directory in our cloud service or on our computer. Do you pay using iZettle, this information will be stored in the system, in addition we use TC Revisjon AS as our accountant and financial system, thus all data in regarding invoicing, will be posted in their system.
7. Your rights
You have a number of rights regarding your personal information. you have among others:
know the use of your personal data (Section 1 of the Personal Data Act, cf.
GDPR Article 15),
Right to data portability of your personal data (Section 1 of the Personal Data Act, cf. GDPR Article 20).
Right to promote a contradiction (Section 1 of the Personal Data Act, cf. GDPR Article 21)
Right to request correction of information (Section 1 of the Personal Data Act, cf. GDPR Article 16)
The right to have your personal data deleted or the processing restricted (Personal Data Act § 1, cf. GDPR Articles 17 and 18)
You have the right to appeal to the Datatilsynet for our processing of your personal data. However, we encourage you to always contact us first.
7.2 Requirements for identification
For example, if you ask for access to your personal information, we must know that you are actually who you claim to be. Therefore, you must identify yourself to gain access to your personal data. Your request will be answered within 30 days of the request. The information will be sent by email (do not apply to sensitive personal information).
For questions, or if you want access, rectification, or deletion, please contact:
Dingja Landhandel by Åse Lene Vatne
Phone: +47 577 84 844
Org.nr: 870 570 082